Before making your first Withdrawal, please ensure you have submitted the following documentation:
- Valid Photo ID: We accept Passport, Driver’s License and any Official Government ID documents. Please ensure they have not expired or we will not be able to accept them.
- Proof of Address: These must be dated within the last six months. We accept bank or credit card statements as well as Utility Bills.
- A copy of your credit card: Please provide us with a copy of both the front and back of the card, showing only the last four digits of your card number. We require a copy of each card you use to deposit funds.
We can only begin to process withdrawals once the required documentation has been received.
At VivoTrader there are no minimum or maximum withdrawals and no charges associated with withdrawing funds. Please consider that we take 3-7 business days to process your withdrawal request.